Frequently asked questions
FAQ
What is an international snack box?
An international snack box is a curated collection of snacks from various countries, packaged and delivered to your doorstep. It offers a unique opportunity to explore different cultures and cuisines through their local treats.
What can I expect to find in my Ceres Gourmet International Snack Box?
Each Ceres Gourmet International Snack Box contains a diverse selection of snacks, including sweets, savories, and occasionally beverages from around the world. These items are carefully chosen to represent different cultures and culinary traditions, giving you a broad tasting experience.
How often do the snacks in the box change?
The selection of snacks in the Ceres Gourmet International Snack Box changes periodically to ensure variety and the introduction of new and exciting products. We aim to provide new culinary experiences with each box, typically rotating items on a monthly or quarterly basis.
Can I choose the snacks that come in my box?
Currently, the snacks are pre-selected by our culinary experts to maximize variety and authenticity. While individual snack selection is not available, we carefully balance each box to cater to a wide range of tastes and preferences.
Are the snacks in the box allergy-friendly?
While we strive to include snacks that appeal to all, we cannot guarantee that the snacks are suitable for all allergies. We recommend reviewing the included information pamphlet for detailed ingredients and allergen statements. If you have specific dietary restrictions, please contact customer service for more details.
How is the box packaged to maintain freshness?
Our packaging is designed to ensure that snacks arrive fresh and intact. Snacks are packed in airtight containers within sturdy boxes.
What makes Ceres Gourmet International Snack Box different from other snack boxes?
Ceres Gourmet focuses on the quality, authenticity, and educational value of the snacking experience. Our boxes not only include a variety of delicious snacks but also educational content about the origins and cultural significance of each item, making it a learning experience.
What is your refund and return policy?
Due to the perishable nature of our snacks, we do not accept returns. However, if your snacks arrive damaged or you are dissatisfied with the box, please contact our customer service immediately. We are committed to ensuring your satisfaction and will work with you to resolve any issues.